Appliance repair
Appliance repair shops lose jobs to a busy phone. We stop that.
You are on a service call and three more come in. You keep answering the calls you can. CapturePoint handles the ones you can’t get to.
The problem
The phone rings while your hands are inside a machine.
In appliance repair the phone rings while your hands are inside a machine. Same-day and emergency callers will not wait. If you do not pick up, they call the next repair shop, and the job and the review go with them.
How it works
Built around your brands, your area, your rules.
Step 1
We learn your shop
Your brands, your service area, your fees, and your scheduling rules.
Step 2
We cover the calls you can't
Overflow and after-hours calls handled by your rules, with booking where it is set up.
Step 3
You get the job and the notes
The caller's details land where you already work, so nothing has to be reconstructed later.
Call capture is where we start with a repair shop. From there, CapturePoint is built to take on more of the operational work as we prove each piece out with you.
Where we are
We are building the proof with our first pilot partners.
CapturePoint is early. We are lining up our first pilot partners, and we would rather tell you that than borrow a logo wall. When there are real results, they will be posted here as measured outcomes, jobs recovered and revenue recovered.
Call handling is configured to match the rules that apply where your business operates.