How it works
Built to support your team, not replace it.
You keep answering the calls you can. Capture 1 handles the ones you can't get to: overflow, after-hours, and the calls that would otherwise hit voicemail.
Step 1
Your phone provider routes the calls you can't take
You keep your number and your phone system. Overflow and after-hours calls are forwarded to CapturePoint.
Step 2
We answer by your rules
AI call handling set up around your services, area, and the rules you give us, including what it should never do.
Step 3
The caller gets to the right outcome
Questions answered and details taken. Where booking is set up and supported, callers can be scheduled by your rules.
Step 4
The details come back to you
Who called, what they need, and what happened, handed back so you can pick it up without chasing context.
Step 5
You stay in control
You decide what we handle. Call quality is reviewed by people, and your rules can change as your business does.
Available now
Two plans, sized to how you work.
Capture 1
$299 / month
For the calls your team can't get to. Sized around overflow and after-hours coverage for an owner-operated business. It is not an unlimited plan.
- Overflow calls, when you are busy or already on the line
- After-hours calls
- Voicemail replacement, so callers talk to someone instead of a beep
- Handled according to your business rules
Capture 2
$499 / month
Full-time, 24/7 coverage for businesses that want every call answered, around the clock.
- 24/7 full-time call coverage
- Handled according to your business rules
What happens after yes
You are not handed an AI agent and left to figure it out.
We set it up, test it, launch it, and manage it.
Step 1
Discovery
We learn how calls reach you, what you need, and what CapturePoint should handle.
Step 2
Configuration
We set it up around your services, service area, rules, and call-handling requirements.
Step 3
Testing
We test the call experience and required workflows before any live calls.
Step 4
Launch
The agreed call handling goes live for the calls CapturePoint is responsible for.
Step 5
Review
We review how it is performing and make adjustments where needed.
Staying in control
What happens when it hits something it shouldn't handle?
No system gets every call right. What matters is how it is set up and managed.
- It is set up around your services and your rules.
- You decide what it handles, and what it should never do.
- When it does not have the information to answer properly, it does not guess.
- Calls that need a person are passed back to you through the workflow you agreed on.
- It is managed and reviewed, not installed and forgotten.
- Changes are made deliberately and tested first, not tried out on live callers.
Still being developed
What comes later.
These are not available to purchase yet. Pricing is to be determined.
Capture 3
Pricing TBD
24/7 coverage plus fast follow-up on new leads.
Growth
Pricing TBD
Recovering revenue from demand you already have, such as old leads and unsold estimates.
Leverage
Pricing TBD
Reporting and workflow improvements that help close operational leaks.
Call handling is configured to match the rules that apply where your business operates.
Book a Discovery Call